Marketing Answers asked:


 

How much should I spend on marketing?

This is a common question that marketing consultants gets asked on a regular basis.

The simple answer is that there is no hard a fast rule – it depends on the competitive environment, the stage of business development, the product or service category and the balance of advertising designed to promote the brand vs advertising designed to generate a specific response.

As a result of these factors, marketing budgets are best set based on careful analysis of a number of factors as part of a Marketing Strategy not via the often used % of sales method.

If you are looking to develop a deeper understanding of your marketing budget then there are two good places to start.



Brand Awareness- Analysing the level of advertising that is appropriate to reach your target markets with appropriate levels of frequency and credibility





Specific Response – Analysing the response and conversion rates you are achieving from various forms of advertising



Brand awareness is a direct product of the  Marketing Strategy – by identifying the key target markets and having an understanding of the competitive environment it is possible to establish a picture of the level and types of “brand” advertising required to generate awareness of the brand for new customers and reinforce the message with existing consumers.

Planning the elements of the campaign designed to generate a specific response is more closely aligned with the sales budgets and requires analysis of the response and conversion rates you are achieving from various forms of advertising.

Using response and conversion rates as a starting point allows MJH Group to determine the expected result for a particular level of spend in a particular area and plan the marketing strategy accordingly. This is correlated to the sales budget to help plan the necessary mix of advertising required to drive the response to deliver the sales result.



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Bard Marketing asked:

With the uncertainty of the economy, legal marketing agency Beyond All Reasonable Doubt Marketing is advising law firms to take a serious look at their budgets. While marketing, advertising and public relations dollars frequently are cut to reduce expenses, marketing experts agree that a down economy is actually the time when marketing efforts should remain in place, and if anything, be enhanced.

“When other law firms reduce their spending and cut their marketing, they have less presence in the marketplace,” explains BARD Marketing founder and president, John Sailer. “This means the time is ripe for a savvy law firm to grab market share – to reach the audience that is still there but who is hearing from fewer of your competitors.”

When planning your law firm’s budget, you should start by identifying how much you want to spend. While there are no hard and fast rules across the different types and sizes of law firms, it makes sense to budget your marketing as a percentage of expected revenue. Several studies have pegged overall law firm marketing budgets to be between 2 percent and 3 percent, with leading firms spending 5 percent or more.

Second, prioritize your initiatives by looking at both costs and expected benefits. This is easy if you tracked your efforts in past years. Remember that some of the lower cost initiatives may bring strong value while some of the higher cost initiatives may bring very little value. With this said, it is imperative to track outcome of every initiative.

BARD Marketing is experienced in budgeting and planning for short- and long-term marketing and advertising plans, and enables law firms to achieve and track ROI for their marketing activities. For more information or to request a report on Yellow Page Advertising Costs and Effectiveness, please visit www.bardmarketing.

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Objective Marketing asked:

Are you going to let the “Credit Crunch” crunch you? Even though the present negative press and media coverage is enough to make you pack up and head for the hills – don’t! Or, burying your head in the sand isn’t going to help either – you need to take some positive action!

In ignorance, many companies pull the plug on their marketing budgets when times get tough – but that is very short sighted. Why is your business in decline? It’s because you have less clients, or your current clients are spending less.

So what is the solution?

Yes, you need more clients or encourage those you work with to spend more with you. As a marketing company, we often have people come to us when they are in trouble. Through months or possibly years of neglect of their sales pipeline, they have reached difficultly where their cash flow dries up, and their forward forecasts will no longer gain them credit with their bankers. That’s such an awful place to reach! So, please learn from other’s mistakes and concentrate your efforts on sales and marketing.

So – how’s your sales pipeline?

Have you dedicated sufficient man hours or staff to ensure that new business will continue to flow your way? It’s highly recommended to introduce new practices in the current climate and here are a few suggestions to get you going:

Re-educate your sales staff to the new demands of business under the Credit Crunch i.e. you are going to have to negotiate harder than before and deliver more

Re-evaluate your current spend on marketing and where possible increase it

Adapt new methods of lead generation and find new sources

Network with increased intensity amongst your clients, prospects, collaborators, partners, suppliers and competitors

Rekindle your relationship with current clients and ensure you are getting your share of business if other suppliers are involved

Tighten your credit control to ensure constant cash flow

Take fewer financial risks than before, and if possible, increase the level of deposits on orders to spread your risk or costs (if applicable)

Introduce something new (Product or service) to make sure your visibility levels remain high with current and potential clients

Automate your sales pipeline using a CRM (Customer Relationship Management) system like www.salesforce.com – so you never ever miss another lead or opportunity, and you can track your sales pipeline accurately

Ensure that you confirm at least 30% of this quarter’s pipeline – more if possible

Ensure you are using the internet to your advantage using Search Engine Optimisation, Web 2 practices such as blogging, and raise your presence in social networking and book-marking sites such as Digg, Reddit, StumbleUpon, Facebook etc

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